TransportConsolidate, don't express-shipConsolidated import by sea and road whenever stock allows. National deliveries grouped by route. No cold chain, no dry ice.
PackagingThe manufacturer's box, no over-packagingDispatch in the original packaging with recyclable protection. No freebies, no printed catalogues by default: documentation as PDF by email.
WasteMinimum shelf life on delivery: 6 monthsStock rotation by lot (first to expire, first out) so product expires neither in the warehouse nor at the clinic.
DataWhat we measureShare of non-air imports, units expired in the warehouse, packaging complaints. We publish once we have a year of data.
End of lifeClinical wasteUsed syringes and needles follow the clinic's clinical-waste stream. We do not collect used devices.
HonestyNo purchased badgesWe use no carbon-neutral badges and no offsets. When there are numbers, they will be here.